I stumbled upon this website because I freaked out when I saw the pet carrier dimensions on SWA's website. Here's the skinny on pet carrier size on SWA
Unfortunately, until then, it looks like we'll be driving. I live for the day when I can buy row of 3 seats for myself, my husband and our pup and fly comfortably, just as we do in a vehicle. It saddens me that some flight crews fail to acknowledge that there are families, like mine, whose only child happens to be a pup and stuffing them under the seat and ignoring them like they're an inanimate object for a prolonged period just doesn't make one bit of sense. I would gladly pay for a seat for my pup just to be allowed to keep him in a bag on a seat next to me. I would be happy to pay for a first class ticket on any airline that would accommodate my child. My pup is whimpering and begging to poke his head out, and I am forced to sit silently and watch the miles and minutes tick by.
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I was quickly scolded and told to zip the bag up COMPLETELY for the remainder of the flight. I unzipped it just enough to get my fingers into the bag so I could pet him, give him a treat and try to calm him. He began whimpering and scratching at mesh window in the bag. While Grissom did fine on the first two flights, the third flight left him a bit anxious (very likely due to my own stress levels). We practiced from the time he was 12 weeks old sitting in the travel bag, he knows the drill. I thoroughly reviewed the rules and was aware before traveling what was expected of me and my pup Grissom. I suspect it *completely* depends on the crew. But the fact that she was accepted and now left stranded DUE TO THEIR ERRORS made it all a terrible experience. Firstly, we wouldn't have traveled at all if our Corgi was denied beforehand. Then they proceeded to pet our pup without our permission and asked if we wanted to still travel with them, knowing she wouldn't be able to travel back with us. They had no cargo and simply offered nothing but that "they care about her wellbeing" even though she flew in from their Dallas location with no apologies. We were left STRANDED at their airport with no liabilities on their end and their sister location. They had stated she wouldn't be allowed to fly due to her size, even though she flew in with them. Heading back home to Dallas from Denver, they DENIED her check-in. She flew in successfully from the Dallas location and the carrier fit great with us in the cabin. This is our first time flying with Southwest into Denver, Colorado from Dallas, Texas with our 20lbs Corgi.
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